FAQ
Frequently asked questions
What Should We Do When We Arrive At The Campground?
- All guests and visitors must check-in at the main office upon arrival, and all guests must agree to and sign a copy of our terms & conditions. E-signature is encouraged in advance of arrival for an even speedier check-in.
- If you are arriving after 5pm, please call ahead to receive your late arrival check-in instructions.
What Time Is Check-In?
- Check-in is at 3pm. Early check-ins cannot be guaranteed.
- For RV sites and primitive campsites: If your site is available for early check-in, you may be granted permission to do so at no extra charge. However, please be aware that we may not have had the opportunity to clear any debris or trash left by previous guests at your site.
- Lodging Accommodations: If your accommodation is available for early check-in, you will be subject to an early check-in fee of $35
- If you are arriving after 5pm, please call ahead to receive your late arrival check-in instructions.
What Time Is Check-Out?
- All campers must check-out by 11am.
- If you leave after check-out time, your account is subject to a late check-out fee of $30. If you do not vacate the premises by noon on your check-out day, we will charge your account for an additional night’s stay, and you may incur additional liability.
What Is Your Cancellation Policy?
Cancellations policy may vary by location and be updated from time to time. Please review the cancellation policy for your location when making your reservation, which is always the applicable policy for your reservation. Generally, our cancellation policy is:
Stays less than 28 nights
- Cancellations 3 days or less in advance of your stay will result in no refund.
- Cancellations 4 to 14 days in advance of your stay will incur a cancellation fee of one night’s stay.
- Cancellations 15 or more days in advance of your stay will receive a full refund minus a $30 processing fee.
Stays 28 nights or more
- Cancellations 7 days or less in advance of your stay will forfeit entire deposit.
- Cancellations 8 to 30 days in advance of your stay will incur a cancellation fee equal to half of your deposit.
- Cancellations 31 or more days in advance of your stay will receive a full refund minus a $30 processing fee.
Early departures and no shows are still responsible for the entire balance of the reservation/full stay.
*Holiday reservations for any site type or lodging accommodation are non-refundable.
Do You Have Quiet Hours?
Yes, quiet hours are from 10:00pm – 8:00am.
Can Friends Visit Our Campsite?
While occupancy limits strictly apply to the occupants specified at the time of booking, guests can request to add additional day and overnight visitors, pending availability and payment of additional fees. The following guidelines apply:
- Day visitors must leave the park by 10:00pm.
- Guests of the park are responsible for the behavior of their visitors, and all visitors must adhere to the Campground rules at all times.
- Visitors are required to park their vehicles in designated parking areas.
Do You Allow Pets?
Yes, all of our campgrounds have pet-friendly sites and accommodations. Please be sure your cat or dog are current on their vaccinations. We will collect a pet fee of $10 per pet per day at the time of booking your reservation in a lodging accommodation.
Can We Have A Campfire At Our Site?
Absolutely! Campfires are an essential part of the camping experience, offering a cozy ambiance for gathering, storytelling, and creating lasting memories. For safety reasons, it is imperative that campfires be contained within the designated fire ring at your site. In the event of a local fire ban due to weather conditions, we will inform campers of this temporary restriction. To make it convenient for our guests, we provide firewood for purchase at our camp store or office. Please refrain from bringing outside firewood onto the campground. Additionally, any damage to or removal of the fire ring from your site may result in a replacement fee.
I Have Another Question I Can’t Find The Answer To.
Feel free to Contact Us and we’ll be happy to assist you!